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Lesson 9:   Learning Dining Etiquette and Service

LET'S CHECK IT OUT! 💬

Lesson 9


Describe what the people are doing.

DIALOGUE PRACTICE! 🎧

Situation:

Toshi, the server, delivers various dishes to a group of diners

Icon_Mike

Toshi

Here’s your bite-sized fried chicken.

Icon_Daiki

David

Thank you.

Icon_Mike

Toshi

And here’s the beef stew .

Icon_Jaime

Sarah

Oh, that’s mine. Thanks.

Icon_Mike

Toshi

Here’s your pork cutlet. Do you use chopsticks?

Icon_Daiki

David

Yes, chopsticks are fine.

Icon_Sally

Emma

My cheeseburger hasn’t come yet.

Icon_Mike

Toshi

I’m sorry. Let me check in the kitchen.

John_Happy Icon

John

How do you eat this?

Icon_Mike

Toshi

Please dip it in this sauce.

Icon_Mike

Toshi

Would you like a fork?

Icon_Sally

Emma

No, thank you. I can manage with chopsticks.

Icon_Mike

Toshi

Here’s the roast lamb shoulder.

Icon_Jaime

Sarah

Oh, it’s a big chunk of meat.

Icon_Mike

Toshi

Would you like it cut into smaller pieces ?

Icon_Jaime

Sarah

No, thank you. I’ll try it as it is with some salt.

John_Happy Icon

John

Wow, it tastes good.

Icon_Sally

Emma

Yes, it’s delicious.

John_Happy Icon

John

Could I have some extra plates?

Icon_Mike

Toshi

Sure. Here you go.

John_Happy Icon

John

We’d like to share this steak .

Icon_Mike

Toshi

Would you like another knife and fork, too?

John_Happy Icon

John

No, we’re good, thank you.

Icon_Mike

Toshi

Shall I divide it for you?

Icon_Sally

Emma

No, thank you. We’ll just share it.

Icon_Mike

Toshi

You can add condiments to your liking .

Icon_Sally

Emma

Thank you for the suggestion.

COMPREHENSION QUESTIONS

1. What dish did Toshi serve first?

2. Who mentioned that their cheeseburger hadn't arrived yet?

3. How did Sarah want her roast lamb shoulder served?

LET'S LEARN! 📖

What you can say:

What you can hear:

Here’s your ( bite-sized fried chicken.) / Here’s the ~

My cheeseburger hasn’t come yet.

I have beef stew for…

How do you eat this?

Do you use chopsticks?

No, thank you. I can manage with chopsticks.

I’m sorry. Let me go and check in the kitchen.

Could I have some extra plates?

Please dip it in this sauce.

Oh, it’s a big chunk of meat.

Would you like a (fork)?

We’d like to share this steak.

Would you like it cut into smaller pieces?

You can eat it as it is to try it with salt.

Shall I divide it for you?

You can add condiments to your liking.

LET'S CHAT! 💬 Instruction: Fill in the blanks with the appropriate questions or responses based on the context.

Icon_Mike

Server

Icon_Jaime

Customer

Oh, that’s mine. Thanks.

Icon_Mike

Server

Icon_Daiki

Customer

Oh, that’s mine. Thanks.

Icon_Sally

Customer

My cheeseburger hasn’t come yet.

Icon_Mike

Server

John_Happy Icon

Customer

How do you eat this?

Icon_Mike

Server

in this sauce.

John_Happy Icon

Customer

Could I have some extra plates?

Icon_Mike

Server

ROLE PLAYING! 🎬

0. ROLE PLAYING

Situation:

A customer is dining at a restaurant and needs assistance.

Instruction:

One person will be the customer, and the other will be the restaurant staff. Use the provided expressions to guide your conversation.

AS A HOST/RESTAURANT STAFFAS A CUSTOMER

Welcome the customer and offer assistance.

Express interest in ordering food and ask for guidance.

Present the food and ask about utensils.

Indicate preferences and respond to offers.

Offer additional help or check on missing items.

Request specific assistance or options.

Provide suggestions and options.

Ask for additional condiments or utensils.

Offer to divide food or add condiments.

Confirm preferences and request any final adjustments.

LET'S KEEP THE CONVERSATION GOING

  1. How would you handle it if a customer had a complaint about their food? (if applicable)
  2. What's your favorite dish to order at a restaurant?
  3. Have you ever tried a dish that you didn't like? What was it?
  4. How important do you think good service is in a restaurant experience?