LET'S CHECK IT OUT! 💬
Can you describe what the server is doing?
How do you think the customers feel?
DIALOGUE PRACTICE! 🎧
Situation:
Anna is dining at a restaurant and Toshi helps her choose and customize her meal.
Toshi
Anna
Could I see the menu?
Toshi
Yes, here you are.
Anna
Do you have any vegetarian food here?
Toshi
I’m afraid we don’t have any vegetarian dishes. Do you have any allergies ?
Anna
No, I don’t.
Toshi
Is there anything you don’t like to eat?
Anna
I don’t care for squid much, but I’d like to try various kinds of sashimi.
Toshi
This assorted sashimi set has squid in it, but we can leave it out if you like.
Anna
That would be great, thank you. What do you recommend for a main dish?
Toshi
I recommend the roast beef.
Anna
It is made with wagyu beef, isn’t it?
Toshi
Yes, it is. We highly recommend it. Would you like to make it a combo ?
Anna
What does the combo come with?
Toshi
A combo comes with soup, salad, and a drink.
Anna
Sounds good. Make it a combo, please.
Toshi
Certainly. You can choose a combo drink here. How about oyster spaghetti with tomato sauce? This is our special limited-time dish .
Anna
Sounds delicious. I’ll take it.
Toshi
Would you like to upsize for free?
Anna
Sure, that’d be nice.
Toshi
Here’s your sukiyaki combo.
Anna
What is this egg in the bowl for?
Toshi
You beat the egg well and dip the ingredients in it. You can have free refills of rice and miso soup. Feel free to call a server for seconds .
COMPREHENSION QUESTIONS
1. Why does Anna not order the assorted sashimi set as it is originally prepared?
2. What are the components of the combo that Toshi recommends?
3. What special dish does Toshi suggest, and what additional offer does he make regarding this dish?
LET'S LEARN! 📖
| What you can hear: | What you can say: |
|---|---|
What do you recommend? | I recommend the (roast beef). |
Could I see the menu? | Here you are. |
Do you have any (vegetarian) food here? | Would you like to make it a combo? |
I don’t care for~ | Would you like to upsize for free? |
I’d like to try | Here's your ~ |
What do you recommend for a main dish? | You can have free refills of ( rice and miso soup.) |
What does the combo come with? | You beat the egg well and dip the ingredients in it. |
Sounds delicious. I’ll take it. | Do you have any allergies? |
Sure, that’d be nice. | Is there anything you don’t like to eat? |
LET'S CHAT! 💬 Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
Server
Customer
No, I don’t have any allergies.
Server
don't like to eat?
Customer
I don’t care for squid much, but I’d like to try various kinds of sashimi.
Customer
That would be great, thank you. What do you recommend for a main dish?
Server
Customer
What does the combo come with?
Server
soup, salad, and a drink.
Server
upsize for free?
Customer
Sure, that’d be nice.
ROLE PLAYING! 🎬
Situation:
You are a server at a restaurant. Your colleague is a customer who wants to make some requests about their dining arrangements.
Instruction:
One person will be the customer, and the other will be the restaurant staff. Use the provided expressions to guide your conversation.
| AS A RESTAURANT STAFF | AS A CUSTOMER |
|---|---|
Ask if the customer is ready to order. | Express interest in the assorted sashimi set as recommended. |
Recommend the assorted sashimi set as the restaurant's specialty. | Request today's special.Inform the customer about the today's special. |
Inform the customer about the today's special. | Order a draft beer. |
Inquire if there is any issue or concern. | Decline any issues but request a change of table. |
Confirm the customer's order. | Place an order for two draft beers. |
Inform the customer about the option to press a button for assistance. | Offer assistance with changing tables. |
LET'S KEEP THE CONVERSATION GOING
- What are some common vegetarian dishes you can offer to customers in your country?
- Have you ever tried a new dish at a restaurant based on the server’s recommendation?
- What do you think makes a great dining experience?
- How would you handle a customer complaint about their order?
Good evening, welcome to our restaurant.