
LET'S CHECK IT OUT! 💬
DIALOGUE PRACTICE! 🎧
Situation:
Sarah asks Toshi how to order at the restaurant, and he explains how to buy a food ticket and mentions the English menu.
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Sarah
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Toshi
Certainly. Please buy a food ticket from the vending machine first. It's at the entrance. We have an English menu on it.
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Sarah
Thank you. I’ll get the ticket and be right back .
(After buying the ticket)
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Sarah
Here’s my ticket. Can I have cheese sandwhich ?
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Toshi
Certainly. Would you like a combo or just the sandwich?
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Sarah
Make it a combo, please. I’ll have an orange juice to drink.
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Toshi
Certainly. Would you like some fried chicken or onion rings?
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Sarah
Onion rings, please.
(Toshi returns with the appetizers)
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Toshi
Here are your appetizers . May I take your drink orders?
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Sarah
A bottle of beer and a ginger ale, please.
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Toshi
How many glasses do you need?
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Sarah
Two, please. And can we have this assorted yakitori?
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Toshi
Would you like it seasoned with salt or sauce?
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Sarah
We want to try both, so make it two, please. One with salt and the other with sauce.
(A while later)
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Toshi
Good evening. There is a 1,000 yen seating charge . Will that be alright with you?
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Sarah
Yes, that’s fine. I’d like some Japanese whisky. Do you have any recommendations?
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Toshi
We have an award-winning whiskey . It’s seventeen years old.
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Sarah
I’ll take it. Straight up , please.
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Toshi
A single or a double ?
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Sarah
A single, please. And could I have a glass of water?
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Toshi
Certainly. We’ll bring your meal to you shortly .
COMPREHENSION QUESTIONS
1. How does Sarah order her food?
2. What drink does Sarah order with her combo?
3. How does Sarah want her yakitori seasoned?
LET'S LEARN! 📖
| What you can say: | What you can hear: |
|---|---|
Certainly. Would you like a (combo or just the sandwich?) | Excuse me, could you tell me how to order? |
We’ll bring your meal to you. | Can I have (cheese and sandwhich)? |
Here are your appetizers. May I take your drink orders? | Make it a combo, please. |
May I take your drink orders? | I’ll have (an orange juice) to drink. |
Would you like it seasoned with (salt or sauce?) | We want to try both, so make it two, please. |
LET'S CHAT! 💬 Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
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Server
Customer
Make it a combo, please.
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Server
Customer
Onion rings, please.
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Server
Customer
A bottle of beer and a ginger ale, please.
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Server
Customer
We want to try both, so make it two, please. One seasoned with salt and the other with sauce.
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Server
Customer
A single, please. And could I have a glass of water?
ROLE PLAYING! 🎬

Situation:
You are at a restaurant where you will interact with the staff to place your order and learn about the menu options.
Instruction:
One person will be the customer, and the other will be the restaurant staff. Use the provided expressions to guide your conversation.
| AS A HOST/RESTAURANT STAFF | AS A CUSTOMER |
|---|---|
Welcome the customer and offer assistance. | Express interest in ordering food and ask for guidance. |
Provide instructions for ordering, such as buying a food ticket from the vending machine. | Thank the staff and indicate that you'll purchase a food ticket and return. |
Greet the customer when they return with the ticket. | Present the food ticket and request your desired order. |
Confirm the customer's order and offer options, such as combo meals. | Request a combo meal and specify your drink choice. |
Return with the appetizers and inquire about drink orders. | Order your desired drinks, such as a bottle of beer and a ginger ale. |
LET'S KEEP THE CONVERSATION GOING
- Have you ever encountered a seating charge or additional fees at a restaurant before? How did you feel about it?
- What factors do you consider when choosing a drink to accompany your meal at a restaurant?
- Can you recall a memorable dining experience where the staff providehttps://app.contentful.com/spaces/r30ratzbtbbf/homed exceptional customer service? What made it memorable?
- How do you typically decide between ordering a single serving or a double serving of a drink at a restaurant?
- When trying new foods or drinks, do you prefer to ask for recommendations from the staff or explore the menu on your own? Why?
Good evening. Excuse me, could you tell me how to order?