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Lesson 10: Understanding Order Inquiry and Service

LET'S CHECK IT OUT! 💬

Lesson 10


1. What do you think the customer is asking the waiter?

2. How is the waiter responding?

DIALOGUE PRACTICE! 🎧

Situation:

Toshi asks David about his order, returns with the steak, and answers David's questions about the meal, including the soup's ingredients.

Icon_Mike

Toshi

Excuse me, have you ordered already?

Icon_Daiki

David

Yes, I ordered a steak about half an hour ago .

Icon_Mike

Toshi

I’ll check on your order. I’ll be right back .

(Toshi checks on the order and returns)

Icon_Mike

Toshi

Sorry for the wait. Here’s your steak. The plate is very hot. Please be careful .

Icon_Daiki

David

Oh, smells good. What’s in the soup?

Icon_Mike

Toshi

Some vegetables and fish balls. They are made of minced sardine, flour , and eggs.

Icon_Daiki

David

Is it miso soup?

Icon_Mike

Toshi

The soup is seasoned with soy sauce and ginger.

Icon_Daiki

David

Oh, I see. I’ve never had this before.

Icon_Mike

Toshi

Traditional Japanese soups can also be clear .

COMPREHENSION QUESTIONS

1. What did David order?

2. How long did David wait for their order?

3. What ingredients are in the soup?

LET'S LEARN! 📖

What you can say:

What you can hear:

Have you ordered already?

Yes, I ordered a steak about half an hour ago.

I’ll check on your order. I’ll be right back.

Oh, smells good.

Sorry for the wait. Here’s your ~.

What’s in the soup?

The plate is very hot. Please be careful.

Is it miso soup?

They are made of minced sardine, flour, and eggs. ・They are made with ~

Oh, I see. I’ve never had this before.

The (soup) is seasoned with (soy sauce and ginger.)

LET'S CHAT! 💬 Instruction: Fill in the blanks with the appropriate questions or responses based on the context.

Icon_Mike

Server

Excuse me

Icon_Daiki

Customer

Yes, I ordered a steak about half an hour ago.

Icon_Mike

Server

I’ll check I’ll be right back.

Icon_Mike

Server

Sorry  Here`s your steak.

Icon_Daiki

Customer

Oh, smells good.

Icon_Daiki

Customer

Oh, smells good. What’s in the soup?

Icon_Mike

Server

Some vegetables and fish balls. They are in this sauce.

Icon_Daiki

Customer

Is it miso soup?

Icon_Mike

Server

Yes, the soup is

ROLE PLAYING! 🎬

0. ROLE PLAYING

Situation:

A customer in a restaurant wants to inquire about their order and learn about the menu.

Instruction:

One person will be the customer, and the other will be the restaurant staff. Use the provided expressions to guide your conversation.

AS A HOST/RESTAURANT STAFFAS A CUSTOMER

Welcome the customer and ask if they have ordered already.

Express that you have ordered and mention the wait time.

Check on the customer's order and update them.

Inquire about the ingredients in the dishes.

Explain the ingredients in the menu items when asked.

Show curiosity about the menu and the food being served.

Serve the food and provide necessary cautions.

ARespond to the staff’s explanations and show interest in the cuisine.

LET'S KEEP THE CONVERSATION GOING

  1. Have you ever tried traditional Japanese soup before? How was it?
  2. What is your favorite type of cuisine and why?
  3. How do you usually react if your food takes too long to be served at a restaurant?
  4. Have you ever had a memorable experience at a restaurant? What made it memorable?