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[C] Sending Updates Through Email

LET'S LEARN! 📚

USEFUL EXPRESSIONS IN GIVING UPDATES

Give the green light - permit to start or continue

    Examples:

  • Mother gave us the green light to use on a camping trip.

  • The council has given the green light to the new shopping development.

Around the clock - all day and all night

    Examples:

  • Work will continue around the clock for the next seven months.

  • The emergency telephone lines operate around the clock.

Unexpected or unforeseen circumstances - not anticipated or expected situation or condition

    Examples:

  • The release was changed to late spring due to unexpected circumstances.

  • Temporary benefits are paid out to people who lose their jobs due to unexpected circumstances, like a restructuring.

Closely monitor - regularly check the development or progress of something

    Examples:

  • We closely monitor the performance of our agents.

  • The Commisssion is closely monitoring the implementation of the policy.

Keep someone posted - to make sure that someone always knows what is happening

    Examples:

  • There are various topics in our regularly updated blog that will help you keep posted with advice and top tips on how to grow your business.

  • The release data hasn't been confirmed yet but we'll keep you posted.

Timely manner - finished quickly or on time

    Examples:

  • Failure to make payments in a timely manner may lead to penalties.

  • The ability to act in a timely manner is crucial in any type of business.

LET'S READ! 📖

Direction: Read the following email and answer the questions that follow.

PROJECT UPDATE TO THE CLIENT

Situation:

Keiko, the manager of the Marketing Department, sent an update to the client regarding the delay in the design due to unexpected circumstances.

EMAIL

QUESTIONS

1. Why did Keiko contact Mr. Smith?

2. What was the reason for the delay?

SENDING UPDATES TO PROJECT PARTNERS

Situation:

James is sending a project update to their business partner to keep them updated on how the project is progressing.

SENDING UPDATES THROUGH EMAIL-01

QUESTIONS

1. What made James say that the project is proceeding successfully?

2. How do they keep the team's spirits up?

3. What did he encourage Mr. Green to do?

LET'S PRACTICE! 📝

👂🏻 Listening Exercise

Direction: Listen to the audio in each item and answer the questions that follow.



  1. What has been made this week?

  1. Why should they strictly follow the timetable?

  1. What problems did they encounter?

🗣 Speaking Exercise

Direction: Write an email based on the situation below.

Situation:

You are the manager of the trading company. You are sending an email to a client informing him that there will be a delay in the completion of the project. The delay is caused by unexpected circumstances.

Email activity


📍 Task 1: Decide on the subject of the email and the salutation.

📍 Task 2: Tell your client that you were trying to reach him by phone but to no avail.

📍 Task 3: Inform your client that there will be a delay in the completion of the project and explain why.

📍 Task 4: Assure the client that you are doing everything you can to accomplish the project as soon as possible.

📍 Task 5: Tell the client that you will monitor the status and will keep them updated.

LET'S RECAP! 📝

Let's Recap! Business

1. Which new words/phrases were easiest to remember? Give three.

どの語句/文が覚えやすかったですか?3つ挙げてください。


2. Which words/phrases were you having a hard time to speak/understand? Give three.

どの語句/文が話したり理解するのに難しかったですか?3つ挙げてください。

give the green light

- permit to start ot continue

around the clock

- all day and all night

unexpected or unforeseen circumstancesre

- not anticipated or expected situation or condition

closely monitor

- regularly check the development or progress of something

keep someone posted

- to make sure that someone always knows what it happening

timely manner

- finished quickly or on time