
LET'S CHECK IT OUT! 💬

1. What is the person doing in the picture?
2. How important is it to you to claim tax refunds when you shop abroad?
LET'S LEARN 📖
instruction
[ in-'struhk-shuhn ]
noun
The manual provides clear instructions for assembly.
tax-free
adjective
Visitors can enjoy tax-free shopping at the airport.
counter
[ 'koun-ter ]
noun
She paid for her groceries at the checkout counter.
purchase
[ 'pur-chuhs ]
noun
His latest purchase was a new smartphone.
look around
verb phrase
They decided to look around the city before choosing a restaurant.
cash register
noun
The cashier rang up the total on the cash register.
tax refund
noun phrase
After filing his tax return, John received a tax refund from the IRS for overpayment of taxes.
identification card
noun
She showed her identification card at the security checkpoint.
accordingly
[ uh-'kawr-ding-lee ]
adverb
He adjusted his schedule accordingly to meet the deadline.
call someone over
verb phrase
She waved to call someone over for assistance.
LISTEN AND REPEAT 🗣
-
The manual provides clear instructions for assembly.
-
Visitors can enjoy tax-free shopping at the airport.
-
She paid for her groceries at the checkout counter.
-
His latest purchase was a new smartphone.
-
They decided to look around the city before choosing a restaurant.
-
The cashier rang up the total on the cash register.
-
After filing his tax return, John received a tax refund from the IRS for overpayment of taxes.
-
She showed her identification card at the security checkpoint.
-
He adjusted his schedule accordingly to meet the deadline.
-
She waved to call someone over for assistance.
DIALOGUE PRACTICE! 🎧
Situation:
A customer inquires about obtaining a tax refund for a camera purchase and receives guidance on the process from a store assistant before deciding on the purchase.
![]()
Kenji
![]()
Aya
Certainly! First, you'll need to visit the tax-free counter over there. They'll ask for your identification card , such as your passport and receipt.
![]()
Kenji
Okay, after that?
![]()
Aya
They'll process your tax refund instructions and adjust the purchase amount accordingly . You can pay at any cash register once it's done.
![]()
Kenji
Perfect. Can I look around a bit more before I decide?
![]()
Aya
Of course! Take your time. Call me over when you're ready to make your purchase.
![]()
Kenji
Thank you. I'll decide soon.
COMPREHENSION QUESTIONS
1. Where does Aya instruct Kenji to go for a tax refund?
2. What does the tax-free counter ask Kenji for?
3. How does Aya respond when Kenji asks to look around before deciding?
LET'S CHAT! 💬
Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
![]()
Customer
Excuse me, I'd like to purchase this camera.
![]()
Sales Rep.
![]()
Customer
Could you explain how to get a tax refund?
![]()
Sales Rep.
! First, .
![]()
Customer
Okay, after that?
![]()
Sales Rep.
![]()
Customer
Perfect. Can I look around a bit more before I decide?
![]()
Sales Rep.
![]()
Customer
Thank you. I'll decide soon.
![]()
Sales Rep.
ROLE PLAYING! 🎬

Situation:
A customer purchases an item and requests a tax refund. The seller provides instructions on how to obtain the tax refund.
Instruction:
Pair up with a partner. One person will be the customer, and the other will be the seller. Use the provided expressions to guide your conversation.
| AS A CUSTOMER | AS A SALES REPRESENTATIVE |
|---|---|
Approach the seller after making a purchase. | Greet the customer warmly after the purchase. |
Request a tax refund for the item purchased. | Confirm the customer's request for a tax refund. |
Ask the seller how to obtain the tax refund. | Explain the process for obtaining the tax refund (if applicable to the scenario). |
Thank the seller for the instructions. | Offer assistance and thank the customer for shopping. |
Excuse me, I'd like to purchase this camera. Could you explain how to get a tax refund ?