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Lesson 3: Unlocking Savings

LET'S CHECK IT OUT! 💬

Lesson 3: Unlocking Savings


1. What is the person doing in the picture?

2. How important is it to you to claim tax refunds when you shop abroad?

LET'S LEARN 📖

instruction

[ in-'struhk-shuhn ]

noun

- direction or guidance on how to do something.

The manual provides clear instructions for assembly.

tax-free

adjective

- exempt from taxes.

Visitors can enjoy tax-free shopping at the airport.

counter

[ 'koun-ter ]

noun

- a surface or area used for transactions or serving customers.

She paid for her groceries at the checkout counter.

purchase

[ 'pur-chuhs ]

noun

- the act of buying something.

His latest purchase was a new smartphone.

look around

verb phrase

- to examine or explore a place or items.

They decided to look around the city before choosing a restaurant.

cash register

noun

- a machine used to record sales transactions and calculate change.

The cashier rang up the total on the cash register.

tax refund

noun phrase

- refund of excess taxes paid to the government, often provided when taxes paid exceed the amount owed.

After filing his tax return, John received a tax refund from the IRS for overpayment of taxes.

identification card

noun

- card that verifies someone's identity.

She showed her identification card at the security checkpoint.

accordingly

[ uh-'kawr-ding-lee ]

adverb

- in a way that is appropriate to the situation.

He adjusted his schedule accordingly to meet the deadline.

call someone over

verb phrase

- ask someone to come to you.

She waved to call someone over for assistance.

LISTEN AND REPEAT 🗣



  1. The manual provides clear instructions for assembly.

  2. Visitors can enjoy tax-free shopping at the airport.

  3. She paid for her groceries at the checkout counter.

  4. His latest purchase was a new smartphone.

  5. They decided to look around the city before choosing a restaurant.

  6. The cashier rang up the total on the cash register.

  7. After filing his tax return, John received a tax refund from the IRS for overpayment of taxes.

  8. She showed her identification card at the security checkpoint.

  9. He adjusted his schedule accordingly to meet the deadline.

  10. She waved to call someone over for assistance.

DIALOGUE PRACTICE! 🎧

Situation:

A customer inquires about obtaining a tax refund for a camera purchase and receives guidance on the process from a store assistant before deciding on the purchase.

ICON tourist man ACCOMMODATION

Kenji

Excuse me, I'd like to purchase this camera. Could you explain how to get a tax refund ?

Icon Asami

Aya

Certainly! First, you'll need to visit the tax-free counter over there. They'll ask for your identification card , such as your passport and receipt.

ICON tourist man ACCOMMODATION

Kenji

Okay, after that?

Icon Asami

Aya

They'll process your tax refund instructions and adjust the purchase amount accordingly . You can pay at any cash register once it's done.

ICON tourist man ACCOMMODATION

Kenji

Perfect. Can I look around a bit more before I decide?

Icon Asami

Aya

Of course! Take your time. Call me over when you're ready to make your purchase.

ICON tourist man ACCOMMODATION

Kenji

Thank you. I'll decide soon.

COMPREHENSION QUESTIONS

1. Where does Aya instruct Kenji to go for a tax refund?

2. What does the tax-free counter ask Kenji for?

3. How does Aya respond when Kenji asks to look around before deciding?

LET'S CHAT! 💬

Instruction: Fill in the blanks with the appropriate questions or responses based on the context.

ICON tourist man ACCOMMODATION

Customer

Excuse me, I'd like to purchase this camera.

Icon Asami

Sales Rep.

ICON tourist man ACCOMMODATION

Customer

Could you explain how to get a tax refund?

Icon Asami

Sales Rep.

! First, .

ICON tourist man ACCOMMODATION

Customer

Okay, after that?

Icon Asami

Sales Rep.

ICON tourist man ACCOMMODATION

Customer

Perfect. Can I look around a bit more before I decide?

Icon Asami

Sales Rep.

ICON tourist man ACCOMMODATION

Customer

Thank you. I'll decide soon.

Icon Asami

Sales Rep.

ROLE PLAYING! 🎬

0. ROLE PLAYING

Situation:

A customer purchases an item and requests a tax refund. The seller provides instructions on how to obtain the tax refund.

Instruction:

Pair up with a partner. One person will be the customer, and the other will be the seller. Use the provided expressions to guide your conversation.

AS A CUSTOMERAS A SALES REPRESENTATIVE

Approach the seller after making a purchase.

Greet the customer warmly after the purchase.

Request a tax refund for the item purchased.

Confirm the customer's request for a tax refund.

Ask the seller how to obtain the tax refund.

Explain the process for obtaining the tax refund (if applicable to the scenario).

Thank the seller for the instructions.

Offer assistance and thank the customer for shopping.