LET'S CHECK IT OUT! 💬
1. What is the person doing in the picture?
2. How do you handle a situation where a customer is unsure about the fit of their suit?
LET'S LEARN 📖
suit
[ soot ]
verb
The new dress suits her perfectly.
stretchy
[ 'strech-ee ]
adjective
The fabric is stretchy and comfortable.
coordinate
[ koh-'awr-dn-eyt ]
verb
She coordinated her shoes with her dress.
hemming
[ 'heh-muhng ]
noun
The pants needed hemming to fit better.
narrow down on
phrase
We need to narrow down our choices to find the best suit.
try something on
phrase
Feel free to try the suit on before buying.
tight
[ tahyt ]
adjective
The lid is too tight to open without a tool.
take off
verb phrase
Please take off your shoes before entering the house.
work out
verb phrase
They worked out the issue with the software.
adjustment
[ uh-'juhst-muhnt ]
noun
The team made several adjustments to the plan after the meeting.
LISTEN AND REPEAT 🗣
- The new dress suits her perfectly.
- The fabric is stretchy and comfortable
- She coordinated her shoes with her dress.
- The pants needed hemming to fit better.
- We need to narrow down our choices to find the best suit.
- Feel free to try the suit on before buying.
- The lid is too tight to open without a tool.
- Please take off your shoes before entering the house.
- They worked out the issue with the software.
- The team made several adjustments to the plan after the meeting.
DIALOGUE PRACTICE! 🎧
Situation:
A customer tries on different suits and shoes, while the salesperson offers fitting adjustments and recommendations.
Kenji
Aya
Of course! This one might suit you perfectly. Would you like to try it on ?
Kenji
Thanks. I usually wear a size small, but I'm not sure if it will fit. It feels a bit tight .
Aya
We can adjust that for you. If the fit is too tight, we can consider hemming the leg or waist. The fabric is quite stretchy , so it should work out .
Kenji
Great. I'll try it on in the fitting room. Can you show me where it is?
Aya
Sure, the fitting room is right over there. If you need a mirror, we have one inside.
Kenji
Perfect. Also, can I put on the matching shoes to see how they look together?
Aya
Absolutely. We have a selection of shoes that coordinate well with this suit.
Kenji
Excellent. I'll take off my own shoes and put on a pair here.
Aya
No problem. And if you feel like the suit is still not right, let us know. We can work on a different option or even narrow down the fit further.
Kenji
Thanks for your help. I'll take off this suit and try another one, though.
Aya
Sounds good. If you need any more recommendations or adjustments , just let me know.
COMPREHENSION QUESTIONS
1. What does the salesperson suggest doing if the suit feels too tight?
2. What additional item does the customer want to try on with the suit?
3. What does the salesperson recommend if the suit still does not fit right?
LET'S CHAT! 💬
Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
Customer
Excuse me, I'd like to have a look at the new suits you have.
Sales Rep.
Customer
Thanks. I usually wear a size small, but I'm not sure if it will fit. It feels a bit tight.
Sales Rep.
Customer
Great. I'll try it on in the fitting room. Can you show me where it is?
Sales Rep.
.
Customer
Perfect. Also, can I put on the matching shoes to see how they look together?
Sales Rep.
Customer
Excellent. I'll take off my own shoes and put on a pair here.
Sales Rep.
ROLE PLAYING! 🎬
Situation:
A customer is shopping for dresses and finds a design she likes but is unsure if the size fits. The salesperson helps her by offering assistance with size adjustment.
Instruction:
Pair up with a partner. One person will be the customer, and the other will be the salesperson. Use the provided expressions to guide your conversation.| AS A CUSTOMER | AS A STAFF MEMBER |
|---|---|
Ask to try on some dresses. | Assist the customer in trying on the dresses.. |
Express uncertainty about the fit of a dress you like. | Offer to help with size adjustments or alterations. |
Request assistance with size adjustment if needed. | Confirm if the dress fits well after adjustments. |
Excuse me, I'd like to have a look at the new suits you have.