
LET'S CHECK IT OUT! 💬

1. What is the person doing in the picture?
2. Do you prefer practical souvenirs that you can use daily or decorative items that remind you of your travels?
LET'S LEARN 📖
souvenir
[ soo-vuh-'neer ]
noun
She bought a keychain as a souvenir from her trip to Paris.
budget
[ 'buhj-it ]
noun
They planned their vacation according to a strict budget.
product
[ 'prod-uhkt ]
noun
This new product is expected to revolutionize the market.
I'm afraid...
phrase
I'm afraid the item you're looking for is out of stock.
business hours
noun phrase
Our business hours are from 9 A.M. to 5 P.M., Monday through Friday.
take a picture
verb phrase
Don't forget to take a picture of the sunset at the beach.
defect
[ 'dee-fekt ]
noun
The manufacturer recalled the cars due to safety defects.
clumsiness
[ 'kluhm-zee-nis ]
noun
His clumsiness often resulted in broken dishes.
version
[ 'vur-zhuhn ]
noun
She downloaded the latest version of the app.
accidental
[ ak-si-'den-tl ]
adjective
The fire was caused by an accidental spark.
LISTEN AND REPEAT 🗣
-
She bought a keychain as a souvenir from her trip to Paris.
-
They planned their vacation according to a strict budget.
-
This new product is expected to revolutionize the market.
-
I'm afraid the item you're looking for is out of stock.
-
Our business hours are from 9 A.M. to 5 P.M., Monday through Friday.
-
Don't forget to take a picture of the sunset at the beach.
-
The manufacturer recalled the cars due to safety defects.
-
His clumsiness often resulted in broken dishes.
-
She downloaded the latest version of the app.
-
The fire was caused by an accidental spark.
DIALOGUE PRACTICE! 🎧
Situation:
In this scenario, Kenji engages with Aya to find a suitable product, considering size, budget, and warranty details before making a purchase with assistance from Aya.
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Kenji
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Aya
Of course! How about this one? It fits well within your budget and is quite popular among our customers.
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Kenji
Hmm, I’m afraid it might be too large. Do you have anything smaller?
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Aya
Certainly! Let me show you another option. Here is a smaller version , and it's also within your budget.
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Kenji
Great! Could I take a picture to show my daughter? She loves souvenirs like these.
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Aya
Absolutely, feel free to take a picture. Our business hours are from 9 A.M. to 6 P.M., so you can also bring your daughter later if needed.
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Kenji
Thanks! By the way, do you offer a warranty with this product ?
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Aya
Yes, we do. It covers any defects , but I’m afraid it doesn’t cover accidental damage.
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Kenji
That’s okay. I won’t bring my clumsiness into it! I think I’ll take this one. Could you help me finish the purchase?
COMPREHENSION QUESTIONS
1. What does Kenji want to do with the product he likes?
2. What does Aya say about the business hours?
3. What does Aya say about the warranty on the product?
LET'S CHAT! 💬
Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
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Customer
Excuse me, I’m interested in this product. Could you recommend something similar?
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Sales Rep.
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Customer
I’m afraid it might be too expensive. Do you have anything cheaper?
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Sales Rep.
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Customer
Great! Could I take a picture to show my daughter?
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Sales Rep.
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Customer
Thanks! By the way, do you offer a warranty with this product?
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Sales Rep.
. It covers
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Customer
That's okay. I think I’ll take this one. Could you help me finish the purchase?
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Sales Rep.
. Let's . Would you ?
ROLE PLAYING! 🎬

Situation:
A customer is browsing for souvenirs in a shop, and the sales representative approaches to offer assistance in choosing a good souvenir.
Instruction:
Pair up with a partner. One person will be the customer, and the other will be the sales representative. Use the provided expressions to guide your conversation.
| AS A CUSTOMER | AS A SALES REPRESENTATIVE |
|---|---|
Enter the souvenir shop and start browsing. | Greet the customer warmly as they enter the shop. |
Express interest in finding a good souvenir. | Offer assistance in finding a suitable souvenir. |
Describe what kind of souvenir you're looking for (e.g., traditional, practical, small, etc.). | Show different options and explain their qualities and significance. |
Accept the sales representative's suggestions and ask questions. | Answer any questions the customer may have about the souvenirs. |
Excuse me, I’m interested in this product. Could you recommend something similar?