[E] Calling People

LET'S UNLOCK WORDS AND PHRASES 🔐

definite

[ 'def-uh-nit ]

adjective

- fixed, certain, or clear

The date for the meeting is now definite: March 5.

unintentionally

[ uhn-in-'ten-shuh-nl-ee ]

adverb

- in a way that is not planned; accidentally

They had unintentionally provided wrong information.

due to

phrase

- because of

The bus was delayed due to heavy snow.

suit someone's taste

phrase

- meets your preferences; to be a perfect fit for

I wouldn't say it was bad, it just doesn't suit my taste.

deal with

phrase

- to talk to someone or meet someone, especially as part of your job

You have to have such a lot of patience when you're dealing with kids.

LET'S UNDERSTAND! 📚

Direction: Read the short dialogue and understand the meaning of the each phrasal verbs below.

A. put (someone) through

to connect a phone or Internet caller to the person they want to speak to

PUT THROUGH

Dialogue

Icon_Alex

Alex

Could you put me through to Anabelle Parker, please?

Icon_Anna Happy

Anna

Sure. One moment, please.

B. cut off

stopped from continuing the phone or Internet conversation because the connection broke

CUT OFF

Dialogue

Icon_Mike

Mike

Who were you talking to earlier?

Icon_Alex

Alex

Oh, I was talking to my client but the call got cut off due to poor internet connection.

C. listening in

secretly listening to a conversation

LISTENING

Dialogue

Icon_Anna Happy

Anna

How did our colleagues know that I'm leaving the company?

Icon_Alex

Alex

I don't know. Maybe they were listening in to our conversation yesterday.

D. hang up

to end a phone call suddenly (ring off)

HANG UP

Dialogue

Icon_Keiko

Keiko

Thank you so much for the gift you sent me on my birthday. I was actually planning to buy a new coat.

Icon_Alex

Alex

You're welcome. I hope it suits your taste.

Icon_Keiko

Keiko

It does. I really love the color. Oh! I'm sorry but I have to hang up now. Someone is knocking on the door. Call you later!

E. get through

manage to talk to someone on the phone or on the Internet

GET THROUGH

Dialogue

Icon_Keiko

Keiko

Finally, I'm able to get through to you.

Icon_Sakura

Alexa

Oh, sorry about that. I have been so busy for the past few days. What's up?

F. get back to

to talk to someone, usually to give them information that you were not able to give them before

GET BACK TO

Dialogue

Icon_Keiko

Keiko

Hey, when are you going to send me those documents?

Icon_Sakura

Alexa

I'm finishing them up now, I'll get back to you in an hour.

LET'S PRACTICE! 📝

Part I

Direction: Complete the statements with the correct phrasal verbs in the box. Be careful of the verb tenses.

put (someone)through	hang up
cut off	get through
listening in	get back to

Can I speak to Mr. Walsh again, please? I was speaking to him and we were .
I can hear funny noises . Do you think someone's . on our call.
Could you me to the sales department please?
Whoever it was , they just ; they must have dialed the wrong number.
I finally Janet to the company's customer service representative.
None of them have me yet with a definite answer.

Part II

Direction: Direction: Listen as your mentor reads the statements twice. Then, repeat the sentences.

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Part III

Direction: Describe the picture using the words or phrases provided. Make sure to use the correct tenses.

CLIENT MEETING

1. ( get back to / client meeting )

Answer:

HANG UP

2. ( hang up / phone )

Answer: