LET'S CHECK IT OUT! 💬
What is happening in the photo?
In what situations is it appropriate to give a tip?
DIALOGUE PRACTICE! 🎧
Situation:
Ayumi is explaining the tipping customs and providing guidance on appropriate tipping amounts.
Jacob
Ayumi
Certainly, I'd be happy to explain. In our country, tipping is customary but not demanded.
Jacob
I truly want to follow the correct custom, but I don't know the difference between tipping here and in my country.
Ayumi
You can give a tip to the maid if you were satisfied with the service. If you had a positive experience, a tip is a nice way to show your appreciation.
Jacob
I had a great trip, and I want to thank the staff. Can you suggest an appropriate amount to tip?
Ayumi
Typically, guests leave around 1 to 2 dollars per day for the maid. It truly depends on how satisfied you were with the service.
Jacob
That's helpful. Also, is it common to tip other staff members, like the bellboy or the concierge?
Ayumi
Yes, it is. For the bellboy, you might tip 1 to 2 dollars per bag. For the concierge, it depends on the level of service, but generally, a few dollars for helpful assistance is appreciated.
Jacob
Thank you for explaining. I will make sure to tip appropriately. I also want to leave a note to remind the staff how much I appreciated their help.
Ayumi
That sounds wonderful. I’m sure the staff will be very grateful. If you need any help writing the note, please let me know.
Jacob
I will do that. Thank you very much for your assistance.
Ayumi
You're welcome. Enjoy the rest of your stay!
COMPREHENSION QUESTIONS
1. What did the guest ask the receptionist about?
2. Who did the receptionist suggest the guest could tip?
3. How much did the receptionist suggest is typical to tip the maid?
LET'S LEARN! 📖
| What you can say: | What you can hear: |
|---|---|
Certainly, I'd be happy to explain. | Excuse me, I’m not sure if I’m supposed to give a tip. |
In our country, tipping is customary but not demanded. | I truly want to follow the correct custom. |
You can give a tip to the maid if you were satisfied with the service. | I don't know the difference between tipping here and in my country. |
If you had a positive experience, a tip is a nice way to show your appreciation. | I had a great trip, and I want to thank the staff. |
It truly depends on how satisfied you were with the service. | I also want to leave a note to remind the staff how much I appreciated their help. |
I’m sure the staff will be very grateful. |
LET'S CHAT! 💬
Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
Guest
Excuse me, I’m not sure if I’m supposed to give a tip. Can you help me understand?
Staff
.
Guest
I really want to follow the custom, but I don't know the difference between tipping here and in my country.
Staff
.
Guest
I had a wonderful trip, and I want to thank the staff.
Staff
.
ROLE PLAYING! 🎬
Situation:
The guest is unsure about the tipping custom in the hotel and asks the receptionist for advice.
Instruction:
Find a partner. One student plays the guest, and the other plays the receptionist. Use words or expressions like "tip," "be supposed to," "learn," "difference between," "custom," "maid," "truly," "demand," "remind," "staff."
| AS A RECEPTIONIST | AS A GUEST |
|---|---|
Explain the tipping custom. | Express your uncertainty about tipping. |
Suggest who to tip, and how much. | Ask for clarification. |
LET'S KEEP THE CONVERSATION GOING
- How would you ask someone about tipping customs in a new country?
- Have you ever felt confused about tipping in a different country? What did you do?
- Can you think of any other ways to show appreciation to hotel staff besides tipping?
- How do you think giving tips changes the service quality in hotels?
Excuse me, I’m not sure if I’m supposed to give a tip. Can you help me understand?