
LET'S CHECK IT OUT! 💬
1. What can you see in the picture?
2. Do you feel comfortable approaching your boss with questions or concerns?
DIALOGUE PRACTICE! 🎧
Situation:
Kohei and Jane work together in a small office. It’s a particularly hot day, and the air conditioning isn’t working well. Kohei rushes over to Jane’s desk, looking frustrated.
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Kohei
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Jane
Oh no, that’s too bad. Calm down, Kohei.
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Kohei
Can you help fix it?
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Jane
I’m not good with computers, Kohei. Maybe we should ask IT for help.
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Kohei
And.. it's really hot in here. Can we turn down the thermostat?
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Jane
Sorry, I’m afraid we can’t.
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Kohei
Oh really? Why not?
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Jane
It’s our company policy. Don't you know about “Cool Biz”? We save energy by keeping it warmer.
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Kohei
Oh no. What should I do now with my computer?
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Jane
Try restarting your computer first. If that doesn’t work, we’ll call IT together.
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Kohei
Alright! I'll try that.
COMPREHENSION QUESTIONS
1. What is Kohei frustrated about?
2. Why does Jane suggest not changing the office temperature?
3. What does Jane recommend Kohei do first to fix his computer?
LET'S LEARN! 📖
| What you can hear: | What you can say: |
|---|---|
Not again! | Calm down. |
My PC has crashed again. | That’s too bad. |
Can you fix it? | I’m not good with computers. |
Can we turn down the thermostat? | I’m afraid we can’t |
Why not? | It’s our company policy. |
What should I do? | Don’t you know about “Cool Biz”? |
LET'S CHAT! 💬
Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
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Person A
<
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Person B
Calm down.
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Person A
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Person B
That’s too bad.
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Person A
Can you fix it?
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Person B
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Person A
Can we turn down the thermostat?
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Person B
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Person A
Why not?
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Person B
ROLE PLAYING! 🎬

Situation:
Employee A encounters a problem with their office equipment and seeks assistance from Employee B.
Instruction:
Pair up with a partner. One person will be Employee A and the other, Employee B. Use the provided expressions to guide your conversation.
| EMPLOYEE A | EMPLOYEE B |
|---|---|
Ask about a problem. | Calmly talk about the problem. |
Show you’re upset. | Say you see the problem. |
Ask for help. | Say you can’t help with computers. |
Ask if things can be different around you. | Tell about the thermostat rules. |
Ask why a choice was made. | Share the company’s rules. |
Ask for suggestions. | Talk about a new company rule. |
Not again! My PC has crashed again.