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Lesson 6: Assisting a Colleague

LET'S CHECK IT OUT! 💬

assisting 1.2

1. What can you see in the picture?

2. How do you feel when someone asks you for help at work?

DIALOGUE PRACTICE! 🎧

Situation:

Kohei approaches Jane's desk with some documents in hand.

Icon_Kohei

Kohei

Excuse me.

Icon_woman_officer

Jane

Yes?

Icon_Kohei

Kohei

Are you busy right now?

Icon_woman_officer

Jane

Not really. What can I do for you?

Icon_Kohei

Kohei

May I talk to you now?

Icon_woman_officer

Jane

Sure, go ahead.

Icon_Kohei

Kohei

Would you help me?

Icon_woman_officer

Jane

Of course. What do you need help with?

Icon_Kohei

Kohei

Would you go over this list? (hands over the list of coding errors)

Icon_woman_officer

Jane

Alright. When would you like it?

Icon_Kohei

Kohei

As soon as possible, please and also would you check it for errors?

Icon_woman_officer

Jane

I'd be happy to. Let's take a look it together.

COMPREHENSION QUESTIONS

1. What is Kohei doing when Asami walks in?

2. What does Asami need help with?

3. Why does Asami ask Kohei if he is busy?

LET'S LEARN! 📖

What you can hear:

What you can say:

Excuse me.

Yes?

Are you busy right now?

Sure.

May I talk to you now?

Not really.

Would you help me?

What can I do for you?

Would you go over this list?

When would you like it?

Would you check it for errors?

I'd be happy to.

LET'S CHAT! 💬

Instruction: Fill in the blanks with the appropriate questions or responses based on the context.

Icon_man_officer

Justin

Excuse me.

Icon_Kohei

Person B

Icon_man_officer

Justin

May I talk to you now?

Icon_Kohei

Person B

Icon_man_officer

Justin

Icon_Kohei

Person B

When would you like it?

Icon_man_officer

Justin

Are you busy right now?

Icon_Kohei

Person B

Icon_man_officer

Justin

Would you help me?

Icon_Kohei

Person B

ROLE PLAYING! 🎬

0. ROLE PLAYING

Situation:

You, an employee at the office, approach your colleague to ask for help with a task.

Instruction:

Pair up with a partner. One person will be Employee A and the other, Employee B. Use the provided expressions to guide your conversation.

EMPLOYEE AEMPLOYEE B

Get their attention.

Acknowledge the request for attention.

Ask to talk.

Agree to have a conversation.

Ask about their current workload.

Confirm my availability.

Ask for help.

Offer my assistance.

Ask to look at a list.

Ask when would be a good time.

Ask them to check for errors.

Agree to review and check.