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LESSON 7

LET'S UNLOCK WORDS AND PHRASES 🔐

reverse

[ ri-'vurs ]

verb

- to change the direction, order, position, result, etc. of something to its opposite

You should reverse the order of these pages.

candid

[ 'kan-did ]

adjective

- truthful and honest

The management team has been very candid about the problems the company is now facing.

retain

[ ri-'teyn ]

verb

- to keep or continue to have something

She has lost her battle to retain control of the company.

setback

[ 'set-bak ]

noun

- something that happens that delays or prevents a process from developing

The team suffered a major setback when their best player was injured.

spike

[ spahyk ]

verb

- to rise to a higher amount, price, or level, usually before going down again

Cement prices are spiking.

LET'S UNDERSTAND! 📚

Direction: Read and understand the different idiomatic expressions below.

A. Churn rate

  • measure of the number of customers or employees who leave a company during a given period

Let's listen to their conversation.



2024-GBV-LESSON 1

Question:

What does the man say is alarming?

Your Sample Sentence:

B. Clear the air

  • do something to end an argument

Let's listen to their conversation.



2024-GBV-LESSON 1

Question:

What did the man notice and what did he propose to do?

Your Sample Sentence:

C. Dip one's toes into

  • start slowly or on a small scale to try something out

Let's listen to their conversation.



2024-GBV-LESSON 1

Question:

What will they do before committing to a large advertising campaign?

Your Sample Sentence:

D. Drag one's feet

  • delay making a decision or doing something

Let's listen to their conversation.



2024-GBV-LESSON 1

Question:

What is the man's problem with some team members?

Your Sample Sentence:

E. Cushion the impact

  • soften/ reduce the effect of something unpleasant

Let's listen to their conversation.



2024-GBV-LESSON 1

Question:

What does the man think they have to do following the unexpected budget cuts?

Your Sample Sentence:

LET'S PRACTICE! 📝

Part I

Direction: Identify the expressions to complete the following statement.

dip one’s toes into cushion the impact
churn rate drag one’s feet
clear the air
  1. The marketing team implemented new strategies to reduce the and keep customers engaged.

  2. After the heated discussion, they decided to have a one-on-one conversation to and rebuild their working relationship.

  3. She decided to the world of entrepreneurship by starting a small online business.

  4. The project's progress was delayed because the contractor continued to on finalizing the construction plans.

  5. The emergency fund was established to of unexpected financial setbacks like medical expenses or car repairs.

Part II

Direction: Read the following situations and share your thoughts.

In your online subscription service, we've observed a rise in the churn rate lately. How would you propose addressing this issue to retain more customers?

After a recent disagreement within the team, how you approach a meeting to clear the air and restore a harmonious working relationship?