
I. LET'S CHECK IT OUT! 🔬
Describe what you see in the picture.
What do you think she is complaining about?
II. LET'S UNLOCK WORDS AND PHRASES 🎯
cavity
[ 'kav-i-tee ]
noun
The dentist filled the cavity in my tooth to stop further decay.
plaque
[ plak ]
noun
Brushing and flossing regularly helps to prevent plaque buildup.
dementia
[ dih-'men-shuh ]
noun
Her grandmother was diagnosed with dementia last year.
cramps
[ kramps ]
noun
She often gets cramps in her legs after a long run.
pill
[ pil ]
noun
He took a pill to relieve his headache.
antibiotics
[ an-ti-bahy-'ot-iks ]
noun
The doctor prescribed antibiotics to treat the infection.
cast
[ kast ]
noun
He wore a cast on his arm for six weeks after the fracture.
cane
[ keyn ]
noun
She uses a cane to help her walk after the knee surgery.
hearing aid
[ 'heer-ing eyd ]
noun
His grandfather uses a hearing aid to hear better.
stiff neck
[ stif nek ]
noun
She woke up with a stiff neck after sleeping in an awkward position.
III. LISTEN AND REPEAT 📢 1.
2. 3. 4. 5. 6. 7. 8. 9. 10.IV. DIALOGUE PRACTICE! 🎧
Situation:
John seeking advice on dental care, medical treatments, and mobility aids.
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John
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Lisa
Sure, I’d be happy to help. What specific issues are you dealing with?
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John
I've been having a lot of cavities and my dentist recommended braces. Can you tell me more about fillings and how to prevent plaque?
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Lisa
Fillings are used to repair cavities in your teeth. To prevent plaque, make sure to brush and floss regularly and visit your dentist for cleanings.
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John
Thanks. I also have a wisdom tooth that’s causing pain. What can I do for that?
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Lisa
You should see a dentist for your wisdom tooth. In the meantime, you can use over-the-counter pain relief pills.
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John
Great. I’ve also been worried about my grandparents. My grandmother has dementia and my grandfather has depression. Do you have any recommendations?
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Lisa
For dementia, it’s important to follow the treatment plan given by her doctor. For depression, we have medications, but it’s best to consult with a healthcare provider for the right prescription.
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John
I also need something for a stiff neck and muscle cramps. What do you suggest?
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Lisa
You can use a heat pad for a stiff neck and muscle cramps, and these muscle relaxant creams can also help.
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John
My father often has backaches and my mother uses a hearing aid. Can you recommend anything for them?
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Lisa
For backaches, these pain relief patches are effective. For the hearing aid, make sure it’s regularly cleaned and check the batteries.
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John
My brother got a cast for his broken arm and needs a sling. Do you have those?
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Lisa
Yes, we have slings that can support his arm while it heals in the cast.
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John
Lastly, do you have any mobility aids like canes or crutches?
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Lisa
We have a variety of mobility aids including canes, crutches, and even wheelchairs if needed.
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John
Thank you so much for your help, Lisa.
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Lisa
You’re welcome, John. Let me know if you need anything else!
COMPREHENSION QUESTIONS
1. What did Lisa recommend for preventing plaque?
2. What mobility aids did John inquire about for his brother?
3. What treatments did Lisa suggest for a stiff neck and muscle cramps?
V. LET'S CHAT! 💬
Instruction: Fill in the blanks with the appropriate questions or responses based on the context.

Customer
What can I use to prevent plaque buildup on my teeth?

Staff
.

Customer
My wisdom tooth is causing a lot of pain. What should I do?

Staff
.

Customer
I have a stiff neck. Do you have any recommendations?

Staff
.

Customer
I often suffer from backaches. Can you suggest something?

Staff
.

Customer
Do you sell crutches? I injured my leg and need support.

Staff
.
VI. ROLE PLAYING! 🎬

Situation:
A customer visits a pharmacy to seek advice and purchase various health and medical supplies for themselves and their family members.
Instruction:
One person will be the customer, and the other will be the staff member. Use the learned vocabulary in the conversation.
| AS A STAFF MEMBER | AS A CUSTOMER |
|---|---|
Greet the customer warmly. | Describe the health issues you are experiencing or the items you need. |
Ask about specific symptoms or health issues they need help with. | Ask for recommendations or advice on the best products available. |
Provide recommendations and explanations for each product. | Provide details on preferences or special requirements. |
Offer additional assistance or suggest related products. | Engage in small talk to make the experience pleasant. |
Ensure the customer feels satisfied with their choices. | Confirm the items you want to purchase and thank the staff member. |
LET'S KEEP THE CONVERSATION GOING 💭
- What are the steps you can take to maintain good oral hygiene and prevent cavities?
- How can you recognize the signs of heatstroke, and what should you do if someone is experiencing it?
- What are some common treatments for depression, and why is it important to seek professional help?
- When should you consider using a mobility aid, and what options are available for different levels of mobility needs?
Hi, I need some help finding treatments for a few health issues.