I. LET'S CHECK IT OUT! 🔬
Describe what you see in the picture.
What are some regular maintenance tasks that are important for a house?
II. LET'S UNLOCK WORDS AND PHRASES 🎯
intercom
[ 'in-ter-kom ]
noun
She used the intercom to call her assistant from another room.
peephole
[ 'peep-hohl ]
noun
He looked through the peephole before opening the door.
handrail
[ 'hand-reyl ]
noun
She held onto the handrail while climbing the stairs.
shutter
[ 'shuht-er ]
noun
They closed the shutters before the storm arrived.
gutter
[ 'guht-er ]
noun
He cleaned the leaves out of the gutter to prevent clogging.
shingle
[ 'shing-guhl ]
noun
They replaced the damaged shingles on the roof.
attic
[ 'at-ik ]
noun
They stored old furniture in the attic.
sink
[ singk ]
noun
She washed the dishes in the kitchen sink.
drain
[ dreyn ]
noun
The water quickly flowed down the drain.
ventilation fan
[ ven-tl-ey-shuhn fan ]
noun
They installed a ventilation fan in the bathroom to reduce moisture.
III. LISTEN AND REPEAT 📢 1.
2. 3. 4. 5. 6. 7. 8. 9. 10.IV. DIALOGUE PRACTICE! 🎧
Situation:
Joy just bought a house and needs some assistance with the damages.
Joy
Justin
Sure, Joy! I can help you with that. What seems to be the problem?
Joy
Firstly, the front door buzzer and doorbell aren’t working, and the intercom system is also faulty.
Justin
I see. Have you checked the wiring or the power source for these devices?
Joy
Not yet. Additionally, the peephole on the front door is blurry.
Justin
You might need to clean it or replace it if it’s damaged. Anything else?
Joy
Yes, the shoe cabinet near the back door is loose, and the handrail on the stairs feels wobbly.
Justin
Both might need tightening or proper installation. I suggest checking the screws and brackets.
Joy
The attic has a leak, and I noticed some shingles missing from the roof.
Justin
That’s concerning. You should get a professional to inspect and repair the roof and ceiling.
Joy
Also, I need advice on fire safety. Where should I place the smoke detector and fire extinguisher?
Justin
Place the smoke detector on the ceiling, away from the ventilation fan and stove, and the fire extinguisher near the kitchen but not too close to the stove and oven.
Joy
One last thing, the window screens and shutters need cleaning, and the gutters seem clogged.
Justin
Cleaning the window screens and shutters regularly can prevent dust buildup. For the gutters, you may need to remove debris to ensure proper drainage.
Joy
Thank you for all the tips. I’ll get started on these tasks.
Justin
You’re welcome! Remember to check the faucet and sink for any leaks and ensure the drain is clear.
Joy
I will. Thanks again for your help!
COMPREHENSION QUESTIONS
1. What issues is Joy facing with the front door?
2. What maintenance tasks need to be done in the attic and on the roof?
3. What advice does Justin give regarding the faucet and sink?
V. LET'S CHAT! 💬
Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
Customer
I noticed a few shingles are missing from my roof.
Staff
.
Customer
The shutters on my windows are stuck and won't close.
Staff
.
Customer
The intercom system in my apartment isn't working.
Staff
.
Customer
There's a leak in the attic causing some water damage.
Staff
.
Customer
The shoe cabinet near my front door is wobbly.
Staff
.
VI. ROLE PLAYING! 🎬
Situation:
A customer is experiencing various issues with their home and seeks assistance from a staff member to address them.
Instruction:
One person will be the customer, and the other will be the staff member. Use the learned vocabulary in the conversation.
| AS A STAFF MEMBER | AS A CUSTOMER |
|---|---|
Listen attentively to the customer's concerns and take note of each issue. | Explain the issues with specific parts of the house (e.g., shingles, shutters, intercom, attic, shoe cabinet). |
Provide practical solutions or advice for each problem mentioned. | Ask for recommendations on how to fix or maintain these areas. |
Offer additional safety tips or maintenance recommendations to prevent future issues. | Inquire about any immediate actions or safety measures that need to be taken. |
LET'S KEEP THE CONVERSATION GOING 💭
- What steps can you take to maintain the safety of your home’s entry points?
- How often should you check and maintain your home’s roof and gutters?
- What are some other safety devices you might install in your home besides smoke detectors and fire extinguishers?
- Why is it important to regularly check and maintain kitchen appliances like the stove and oven?
Hello, Justin! I'm having some issues with my house and need some assistance.