LET'S CHECK IT OUT! 💬
1. What can you see in the picture?
2. Do you sometimes ask for room service at the hotel, or do you prefer to dine out or eat in the hotel restaurant?
DIALOGUE PRACTICE! 🎧
Situation:
Asami is staying at a hotel and has ordered room service.
Receptionist
Asami
Hi,this is Room 423. I’d like to order.
Receptionist
Sure, please go ahead.
Asami
I’d like a beef sandwich.
Receptionist
Would you like anything else with that?
Asami
No, nothing else. That’s all, thanks.
Receptionist
Just a moment. Are you checking out today as well?
Asami
Yes, I’d like to check out, please.
Receptionist
No problem. Anything from the minibar before you go?
Asami
No, nothing, thank you.
Receptionist
You’re all set. Your sandwich will be up shortly. How has everything been during your stay?
Asami
We’ve had a great time.
Receptionist
I’m so happy to hear that! , and enjoy your sandwich. Thank you for staying with us and enjoy your sandwich.
COMPREHENSION QUESTIONS
1. What did Asami order from room service?
2. What room number is Asami staying in?
3. How has Asami’s stay at the hotel been?
LET'S LEARN! 📖
| What you can hear: | What you can say: |
|---|---|
This is room service. | This is Room 423. I’d like to order. |
Please go ahead. | I’d like a beef sandwich. |
Would you like anything else? | That’s all, thanks. |
Just a moment. | Check out, please. |
Anything from the minibar? | No, nothing.? |
You’re all set. How was everything? | We had a great time. |
Thank you for staying with us. |
LET'S CHAT! 💬
Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
Receptionist
This is room service. May I help you?
Guest
Guest
Receptionist
Would you like anything?
Guest
Good morning. Check out, please. Here's the room key.
Receptionist
Guest
Receptionist
Ok. You are all set. How was everything?
Guest
We had a great time. Thank you.
Receptionist
ROLE PLAYING! 🎬
Situation:
You are staying at a hotel and want to order room service. "
Instruction:
Pair up with a partner. One person will be the hotel room service operator and the other will be the guest. Use the provided expressions to guide your conversation."
| AS THE GUEST | AS THE ROOM SERVICE OPERATOR |
|---|---|
Identify your room to room service. | Identify the room to the guest. |
Give permission to place your order. | Ask if the guest would like to place an order. |
Answer whether you would like anything else. | Inquire if the guest wants anything else.. |
Answer whether you would like to check out. | Ask about items from the minibar. |
Respond to the question ask about the minibar. | Inquire if the guest wants to check out. |
Confirm that you have finished. | Confirm the order is complete. |
Hello, this is room service. How can I help you today?