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Lesson 20:  Airport Check-in Process II

LET'S CHECK IT OUT! 💬

checkII

1. What can you see in the picture?

2. Can you describe the situation when your flight was canceled? How did you find out about the cancellation?

DIALOGUE PRACTICE! 🎧

Situation:

Asami arrives at the airport to check in for an international flight. She approaches the check-in counter with her suitcase.

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Officer

Good morning! How can I help you today?

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Asami

Good morning! I’d like to check in, please.

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Officer

Of course. Could I see your passport and ticket?

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Asami

Sure, here you go.

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Officer

Thanks! Do you have any bags to check in?

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Asami

Just this suitcase.

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Officer

(places the suitcase on the scale) Your suitcase is overweight. It’s one pound over the limit.

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Asami

How heavy is it?

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Officer

It’s one pound over.

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Asami

Do you have some advice?

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Officer

You could remove a pound of items or pay the extra fee.

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Asami

I’ll remove some items. I’ll be back soon.

(A few minutes later, Asami returns after removing items)

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Asami

I took out some items. Is this better?

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Officer

(reweighs the suitcase) Perfect, you’re good to go now. Here’s your baggage claim tag. Do you have your boarding pass, please?

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Asami

Sure, here it is.

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Officer

Great. Please proceed to security. Do you have any metal items on you?

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Asami

Oh, I forgot my belt. (removing the belt)

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Officer

Do you have any liquids or sharp objects?

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Asami

Nothing at all.

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Officer

Alright, you’re all set. Have a great flight!

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Asami

Thank you!

COMPREHENSION QUESTIONS

1. What issue does Asami encounter when checking in their suitcase?

2. How does Asami resolve the issue with their overweight suitcase?

3. What items does the security officer specifically ask Asami about before proceeding through security?

LET'S LEARN! 📖

What you can hear:

What you can say:

Your suitcase is overweight.

How heavy is it?

It’s one pound over the limit.

Do you have some advice?

That’s all.

I’ll be back soon.

Your boarding pass, please.

Sure.

Do you have any metal items on you?

I forgot my belt.

Any liquids or sharp objects?

Nothing at all.

LET'S CHAT! 💬

Instruction: Fill in the blanks with the appropriate questions or responses based on the context.

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Agent

I'm sorry. Your suitcase is overweight.

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Passenger

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Agent

Fifty-three pounds. It's two pounds over the limit.

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Passenger

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Agent

Your boarding pass, please.

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Passenger

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Agent

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Passenger

Ok. Oh, I forgot my belt.

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Agent

Any liquids or sharp objects?

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Passenger

ROLE PLAYING! 🎬

0. ROLE PLAYING

Situation:

You are at the airport check-in counter and you are presenting the information that the check-in agent asks of you.

Instruction:

Pair up with a partner. One person will be the Passenger and the other will be the Check-in Agent. Use the provided expressions to guide your conversation.

CHECK-IN AGENTPASSENGER

Informing About Suitcase Weight

Concerned about Suitcase Weight

Notifying About Excess Weight

Seeking Advice

Concluding the Check

Acknowledging Completion

Requesting Boarding Pass

Presenting Boarding Pass

Checking for Metal Items

Confirming Metal Items

Checking for Prohibited Items

Confirming Prohibited Items