Lesson 4: Lost train ticket

LET'S CHECK IT OUT! 💬

Transpo L4

What is the person doing in the picture?

LET'S LEARN

reissue

[ riˈɪʃuː ]

verb

-To issue or produce something again, typically a document.

Alright, we are supposed to reissue your ticket.

fare adjustment

[ fɛər əˈdʒʌstmən ]

noun phrase

-The process of correcting or updating a fare payment.

Please follow me. I’ll reissue the ticket at the fare adjustment office.

baggage rack

[ bæɡɪdʒ ræk ]

noun phrase

-A shelf in a train for passengers’ luggage.

I left a black shoulder bag on the baggage rack

local train

[ loʊkəl treɪn ]

noun phrase

- A train that stops at all or most stations along its route.

I It was on the local train that left just now.

station staff

[ steɪʃən stæf ]

noun phrase

- Personnel employed at a train station to assist passengers.

We’ll contact the station staff at the next station

bound for

[ baʊnd fɔːr ]

phrase

- Intended or heading towards a particular destination.

By the way, when is the next train bound for Takao Station?

delay

[ dɪˈleɪ ]

verb

- To make something happen later than planned or expected.

Unfortunately, the train has been delayed due to bad weather.

South Ticket Gate

[ saʊθ ˈtɪkɪt ɡeɪt ]

Noun Phrase

- Specific entry/exit point at a station located in the southern direction.

Could you direct me to the south ticket gate?

LISTEN AND REPEAT

Alright, we are supposed to reissue your ticket.
Please follow me. I’ll reissue the ticket at the fare adjustment office.
I left a black shoulder bag on the baggage rack
It was on the local train that left just now.
We’ll contact the station staff at the next station
By the way, when is the next train bound for Takao Station?
Unfortunately, the train has been delayed due to bad weather.
Could you direct me to the south ticket gate?

DIALOGUE PRACTICE! 🎧

Situation:

John left his bag at the station.

John

Excuse me, could you help me?I left something on the train.

train driver tanaka

Tanaka

Oh, I’m sorry to hear that. At which station did you get on?

John

I boarded at Tokyo Station.

train driver tanaka

Tanaka

What did you leave?

John

I left a black shoulder bag on the baggage rack of the local train that left just now. I was in about the middle of the train.

train driver tanaka

Tanaka

No worries, we’ll contact the station staff at the next station. They should be able to assist.

John

I also lost my ticket.

train driver tanaka

Tanaka

Alright, we are supposed to reissue your ticket. Please follow me. I’ll reissue the ticket at the fare adjustment office.

John

Thank you. By the way, when is the next train bound for Takao Station?

train driver tanaka

Tanaka

Unfortunately, the train has been delayed due to bad weather. It’ll be arriving at this station in about five minutes.

John

How long will the delay be?

train driver tanaka

Tanaka

It’ll arrive at around 5:10, about ten minutes behind schedule. Please wait here for further announcements.

John

Alright, thank you.

After reissuing his ticket

John

Could you direct me to the south ticket gate ?

train driver tanaka

Tanaka

Certainly! Please go up the escalator that is located at the end of this platform. The south ticket gate is just ahead.

COMPREHENSION QUESTIONS

1. Where did the tourist board the train?

2. What did the tourist leave on the train?

3. What caused the delay of the train?

LET'S CHAT! 💬

Instruction: Fill in the blanks with the appropriate questions or responses based on the context.

Icon_Mentor

Tourist

Excuse me, could you help me? I lost my ticket.

train driver tanaka

Staff

1. Oh, I’m sorry to hear that. ?

Icon_Mentor

Tourist

I left something on the train.

train driver tanaka

Staff

2. ?

Icon_Mentor

Tourist

When is the next train bound for Takao Station?

train driver tanaka

Staff

3. .

Icon_Mentor

Tourist

How long will the delay be?

train driver tanaka

Staff

4. .

Icon_Mentor

Tourist

Could you direct me to the south ticket gate?

train driver tanaka

Staff

5. .

ROLE PLAYING! 🎬

0. ROLE PLAYING

Situation:

A tourist lost his train ticket and left a bag on the train.

Instruction:

One person acts as the tourist and the other as the station staff. Use as many of the useful expressions as possible.

AS A STAFF/LOCAL	AS A TOURIST
Apologize for the inconvenience and ask where the tourist boarded.	Ask for help with your lost ticket.
Offer to reissue the ticket at the fare adjustment office.	Describe where you left your bag.
Promise to contact station staff at the next stop about the lost bag.	Inquire about the next train bound for Takao Station and ask about the delay.
Explain the delay due to bad weather and give an estimated time for the next train.	Request directions to the south ticket gate.