
LET'S CHECK IT OUT! 💬
1. What can you see in the picture?
2. What are your favorite ryokans in Japan that you think foreigners would enjoy, and why?
DIALOGUE PRACTICE! 🎧
Situation:
At a traditional Japanese ryokan, a tourist who can't speak English, Mrs. Manning, approaches the reception desk. She seems a bit lost and confused.
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Andy

Yumi
Yes, I do. Would you like to check in?
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Andy
Yes. I have a reservation.

Yumi
[smiling] I see. Let me translate for you. May I have your name?
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Andy
[relieved] Oh, thank you. I'm Andy Manning.

Yumi
OK, Mrs. Manning. Please fill out this form.
[The receptionist hands over a registration form and helps Mrs. Manning fill it out.]
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Andy
What amenities are available here?

Yumi
Have you used the onsen (hot spring) before?
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Andy
Not yet. I feel a bit embarrassed.

Yumi
I know what you mean. By the way, we have a family bath here.
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Andy
I've never heard of that. What is it?

Yumi
It's a bath for family use. Many guests find it convenient and very relaxing. You can make a reservation here.
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Andy
Oh, can I? Would you mind checking the availability?

Yumi
Not at all. I'll check for you.
COMPREHENSION QUESTIONS
1. What does the receptionist ask for after knowing about the reservation?
2.What does the receptionist mention in response to Andy's question about amenities?
3. What does the receptionist explain to Andy about the family bath?
LET'S LEARN! 📖
| What you can hear: | What you can say: |
|---|---|
Do you speak English? | Yes. Would you like to check in? |
Yes. I have a reservation. | I see. Let me translate for you. May I have your name? |
I'm Sarah Manning. | OK, Mrs. Manning. Please fill out this form. |
What amenities are available here? | Have you used the onsen (hotspring)? |
Not yet. I feel a bit embarrassed. | I know what you mean. By the way, we have a family bath here. |
I've never heard of that. What is it? | It's a bath for family use. You can make a reservation here. |
Oh, can I? Would you mind checking the availability? | Not at all. |
LET'S CHAT! 💬
Instruction: Fill in the blanks with the appropriate questions or responses based on the context.
![]()
Tourist
Do you speak English?

Agent
. Would you

Agent
![]()
Tourist
I'm Andy Smith.

Agent
![]()
Tourist
Sure. I'll fill it out immediately. Thanks.
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Tourist
What amenities are available here?

Agent
We have

Agent
Have you used the onsen?
![]()
Tourist
Not . I feel
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Tourist
I've never heard of a family bath. What is it?

Agent
It's a . You can .
ROLE PLAYING! 🎬

Situation:
A tourist who cannot speak English well is checking into a Ryokan (traditional Japanese inn). The receptionist helps the tourist with the check-in process and filling out necessary information. The tourist also inquires about the amenities available at the Ryokan.
Instruction:
Pair up with a partner. One person will be the tourist, and the other will be the receptionist. Use the provided expressions to guide your conversation.| AS A VISITOR | AS A LOCAL RESIDENT |
|---|---|
Greet the receptionist. | Greet the tourist and offer assistance with checking in. |
Explain that you have difficulty speaking English and need help checking in. | Speak slowly and use simple words or gestures to help the tourist understand. |
Follow the receptionist's instructions for filling out the necessary information. | Guide the tourist through the process of filling out the check-in form. |
Ask about the amenities available at the Ryokan. | Explain the amenities available at the Ryokan in a clear and simple manner. |
Thank the receptionist for their assistance. | Ensure the tourist feels comfortable and welcome. |
[in broken English] Do you speak English?