![[D] At The Hotel](https://images.ctfassets.net/r30ratzbtbbf/3FFuKqTXKox6sYLR5Z4eDA/5772429491bcd855bb7d5b11cbe44c11/Travel_English_-_coming_soon-04.png)
LET'S READ! 📖
Dialogue 1 💬
Situation:
Emily has just arrived at the hotel where she’s staying. She’s at the front desk.
Receptionist
Emily
Yes, I made a reservation a couple of weeks ago.
Receptionist
What name did you make it under, please?
Emily
It's Emily Frahman.
Receptionist
May I have your ID, please?
Emily
Sure. Here you are.
Receptionist
Thank you!... Ah, yes, it's a double room for two nights.
Emily
Actually, it was a deluxe room for three nights.
Receptionist
Oh, I'm sorry about that. I'll change the booking... Right, so that's a deluxe room for three nights. That'll be $500.
Emily
Yes, I'll be checking out on Monday morning. Does the reservation include breakfast and lunch?
Receptionist
Yes and we do offer them with a reasonable price. How would you like to pay?
Emily
I'd like to pay with my credit card.
Receptionist
Thanks. You're in room 667, which is on the sixth floor. Here's your credit card, ID and key card. The lift is just over there.
Emily
By the way, what amenities do you have at the hotel?
Receptionist
We have a gym and a spa on the 10th floor and a swimming pool and a bar on the rooftop. And if you need anything just call the room service anytime.
Emily
Great. Thank you!
Receptionist
You're welcome. Have a great stay!
QUESTION
1. What's Emily's room number and which floor?
2. What room did Emily reserve?
3. What amenities does the hotel have?
USEFUL EXPRESSIONS
Here are some useful expressions that you can use at the hotel.
I booked a reservation under the name ....
-
A: I booked a reservation under the name Mike a couple of days ago.
- B: Please give me a moment to check your reservation.
Example:
Does the reservation include breakfast and lunch?
-
A: Does the reservation include breakfast and lunch?
-
B: Yes, and we do offer them with a reasonable price
- B: I'm sorry but the reservation includes breakfast only.
Example:
What amenities do you have at the hotel?
-
A: What amenities do you have at the hotel?
- B: We have a gym and a spa on the 10th floor and a swimming pool and a bar on the rooftop.
Example:
I'd like to pay..
-
A: I'd like to pay with my credit card.
- B: Of course.
-
A: I'd like to pay in cash.
- B: Great. Thank you.
Example:
Is ... far from here?
-
A: Is the museum far from here?
- B: Not really, but if the traffic is bad, it will take long.
Example:
LET'S PRACTICE! 📝
👂🏻 Listening Exercise
Direction: Listen to the dialogue and answer the question that follows.
2. What type of card was used?
3. How many rooms were available?
🗣 Speaking Exercise
Direction: Have a short dialogue with your mentor and answer the following questions.
Mentor
Would you like a single rooom?
Learner
1. .
Mentor
How long will you be staying?
Learner
2. .
Mentor
Do you have a reservation?
Learner
3. .
Mentor
What name was the reservation made under?
Learner
4. .
Mentor
Would you like someone to help you with your bags?
Learner
5. .
Hi, can I help you?